Contact & Returns


Do you have product questions, collaboration ideas, or are just looking for a specific rug color or size that you need help sourcing? We'd love to chat! DM us on Instagram or shoot us an email at


All sales are final. Please note that when you purchase a rug from NE Loom you are purchasing an item that is pre-owned and vintage by nature. Rugs might have areas of wear or inconsistent/faded colors that we're always sure to capture in detail in our listing photos. Those flaws are often what makes them even more beautiful.